See what QuantexFrance can do: 32
See what QuantexFrance can do: 32

Privacy notice for the handling of personal information

Effective date: 29 April 2026

This notice for quantex-my.com (referred to below as “we”, “us” or “our”) explains how we collect, retain, use and disclose (“process”) personal data when you use our services (“Services”), including when you:

  • visit quantex-my.com or another site that refers you to this notice
  • contact us or attend business, promotional or other activities arranged by us

This notice outlines your privacy options and rights. If you disagree with these practices, please refrain from using the Services. For help or questions, contact us at [email protected].

KEY POINTS

The summary below highlights the main matters. Please consult the sections that follow or the contents for the full explanation.

What personal information may be handled? The answer depends on your interaction with us and your use of the Services. See Information you provide.

Do we handle sensitive categories of data? No. We do not process personal data classified as special-category information.

Do we receive information from other parties? No. We rely on information supplied directly by you.

What are the reasons for using data? To operate, enhance and safeguard the Services, communicate with you and meet legal requirements. Further details appear under Processing purposes.

When can information be disclosed, and to whom? Only in defined situations and to selected recipient groups. See Information sharing.

How is information secured? We use suitable technical and organisational safeguards, while acknowledging that internet services cannot be made entirely risk-free. See Data security.

Which rights may be available? Your rights depend on your country of residence and may include specific protections where the GDPR applies. See Your privacy rights.

How can you make a request? Submit it through quantex-my.com/contact or contact us directly. We will handle it within the period required by applicable law.

CONTENTS

1. WHICH INFORMATION DO WE COLLECT?

Personal information you provide In summary: we handle information that you choose to submit to us. You may provide personal data when creating an account, asking about products, using platform tools or contacting us. This may include:

  • Name and surname
  • Mobile or telephone number
  • Email address
  • Account password
  • Technical details, including IP address, browser type, language preference, access date and time, error notices, device identifiers and country

Sensitive information: we do not collect or use personal data that falls within special categories. Please ensure that the information you submit is correct and current, and tell us when it changes. Information gathered automatically In summary: some information may be captured automatically when you visit or use the Services. When you enter the website or platform, we may receive technical details without asking you to type them in. This helps us secure the online environment, diagnose faults and deliver a more reliable experience. For instance, we may record the device involved, pages opened and visit length. As with many digital services, cookies and comparable tools help us remember preferences and settings and understand how people use the Services. Automatically collected information generally includes:

  • Log and usage information: technical records of website activity, such as IP address, visited pages, tools accessed, timestamps and error messages.
  • Device information: device model, operating system, browser and connection details required to operate and improve the service.
  • Location information: an approximate location or, in some situations, a more precise location inferred from your IP address or device settings. Location access can usually be refused through your browser or device controls, though some local or language functions may then be limited.

2. WHAT DO WE USE DATA FOR?

In summary: data supports the delivery, administration and protection of the Services, helps us communicate with you and enables compliance with applicable requirements. Depending on how you use the Services, we may use information to:

  • Create and administer accounts
  • Provide the functions and services you request
  • Answer enquiries and deliver customer support
  • Send service-related messages, including product and policy updates
  • Request feedback and clarify how the Services operate
  • Deliver marketing messages in line with your choices, with withdrawal available at any time
  • Present advertising or promotional material that may better match your interests
  • Defend the platform and detect fraud, misuse and unauthorised entry
  • Examine Service usage to guide improvements
  • Measure the performance of marketing campaigns
  • Protect vital interests, such as helping address possible threats to personal safety

3. WHAT IS OUR LEGAL BASIS?

In summary: we process personal data only where a lawful basis exists, including consent, a legal requirement, contract performance, protection of vital interests or a legitimate interest. If you are located in the European Union or the United Kingdom, the GDPR or UK GDPR may allow processing on these bases:

  • Consent - you have permitted us to use your data and can revoke that permission at any time; see the Consent withdrawal section for more information.
  • Contract - the information is needed to enter into an agreement with you or fulfil our obligations under one.
  • Legitimate interest - processing supports reasonable business purposes that do not outweigh your rights, such as relevant updates or Service protection.
  • Legal obligation - we must process the information to follow the law or answer a lawful request from a public body.
  • Vital interests - data may be used where necessary to protect someone's life or physical wellbeing.

4. WHEN AND WITH WHOM MAY INFORMATION BE SHARED?

In summary: information is disclosed only when needed and to carefully selected recipients. These may include service providers and contractors supporting hosting, analytics, customer assistance or authentication.

  • Affiliate and referral marketing services
  • Account creation and sign-in providers
  • Analytics and measurement providers

We may also share information during a corporate reorganisation or transaction, through Google Analytics, with companies in our group or for advertising programmes conducted jointly with partners.

5. THIRD-PARTY WEBSITE LINKS

The Services may show links or advertisements that lead to external websites. Those sites are outside our control, and we are not responsible for their material or their privacy practices.

6. COOKIES AND RELATED TECHNOLOGIES

Cookies and similar mechanisms help identify a browser, remember choices, secure sessions and review traffic. You can manage or turn them off using browser controls, but disabling certain cookies may prevent some functions from working correctly.

7. HOW LONG IS DATA KEPT?

We keep personal information for the period needed to operate the Services, meet regulatory duties or address possible claims. After that period, we remove or anonymise the information.

8. PROTECTING INFORMATION

We apply security controls commonly used across the industry, but no internet-connected system can promise complete protection. Use of the Services carries the ordinary risks associated with digital communications.

9. INFORMATION ABOUT CHILDREN

In summary: no. We do not knowingly obtain personal data from anyone below 18 years old. If you think a child has provided us with personal information, please get in touch. We will examine the report and consider removing the data.

10. YOUR DATA PROTECTION RIGHTS

In summary: available rights vary according to your place of residence and may include GDPR protections in the European Union. These rights help you control your personal information. You may access your account to review, amend or delete it. Subject to applicable law, your rights may include:

  • Obtain a copy of the personal data we hold and understand which information concerns you.
  • Ask us to correct inaccurate information or erase data that no longer needs to be retained.
  • Ask for processing to be limited or object to particular uses, including marketing messages.
  • Receive information in a structured, commonly usable format where the law provides this right.
  • Avoid being subject only to an automated decision, including AI-based profiling, without meaningful human involvement.

To make a rights request, use the contact information in the “CONTACT US” section. We will reply within the timeframe set by applicable law. If you live in the EEA or United Kingdom, you may also complain to your relevant data protection authority if you consider our processing unlawful. Consent withdrawal: where consent is the basis for processing, you can withdraw it at any time by contacting us. This will not affect processing that was lawful before withdrawal. Marketing choices: commercial emails can be stopped by selecting “Unsubscribe”, replying “STOP/UNSUBSCRIBE” to an SMS or contacting us. Service-related messages, such as operational notices, may still be sent. Account information You may review or update account details:

If you ask us to close your account, we will deactivate it and remove personal information from active operating systems. Certain records may remain where needed to detect fraud, resolve disputes or meet legal duties. Cookies and related technologies: browsers commonly accept cookies automatically. You can set them to reject or delete cookies, although some features may then be unavailable. To decline interest-based advertising, you may visit aboutads.info/choices. For assistance with personal data rights, contact [email protected]

11. DO-NOT-TRACK REQUESTS

Many browsers can transmit a “Do-Not-Track” (DNT) preference, but the industry has not adopted one consistent method for interpreting it. We therefore do not currently act on DNT signals. If a recognised standard emerges, this notice will be revised.

12. UPDATES TO THIS NOTICE

Yes. We may revise this notice when appropriate, including when laws or regulatory expectations change. The date at the top will be amended whenever a new version is posted, and the revision will take effect on its publication date. For material changes, we may display a website announcement or contact you directly. Please review this page from time to time.

13. CONTACTING US

Questions, requests and comments may be sent to: [email protected]

14. ACCESS, UPDATES OR REMOVAL

You can ask to access, correct or delete your personal data at any time through quantex-my.com/contact. We will review the request under the data protection rules that apply to it.